Why Buy a Headset? - An Explanation

It's likely that you've at least seen a telephone headset by now – they're practically everywhere. From call centers to a secretary's desk, these nifty little devices are becoming more and more popular with each passing day, and with good reason. But many people are still unconvinced that they even need to consider investing in one. And the honest truth is that some people don't. But those who use the phone for business, whether in a hectic office or in a work from home setting, will likely find that a headset can help them in a number of different ways. Knowing what the various advantages of using a headset are will help you understand just why one could be the perfect investment for you.


There's a reason that practically no call center, tech support department, or other business department that involves regular phone calls utilize headsets. Simply put, they boost productivity and add convenience to the job that an employee is doing. Instead of trying to cradle a phone between their ear and shoulder, the headset sits perfectly on their head and allows them to converse with ease. And the hands free design allows for increased productivity since their hands are free to type, take notes, or handle other tasks that need to be completed during the conversation. If you've ever dealt with the hassle of trying to talk while working on a project, you understand how important this aspect of a headset can be.

Comfort is another factor that makes the case for a headset, and anyone who has ever tried to hold a phone to their ear for an extended period of time can attest to the discomfort that quickly appears. Wearing a headset is as comfortable as it gets and allows you to work and answer or make calls without causing yourself any discomfort. And they can actually help boost your overall health, as well. The awkward method of holding a phone between your head and shoulder can cause pinched blood vessels, compressed tissues, and reduced blood flow. While you may assume that it's only a temporary discomfort the truth is that it can cause long term damage and even result in spinal problems that could cost a small fortune to correct. A telephone headset allows you to avoid all of these issues outright.

Mobility is important sometimes as well, and since most of today's headsets are wireless you'll be able to move as you talk. This is important if a phone call requires you to move away from your desk to check on reference materials, documents, or to check on something with a third party. Headsets make it easy to untether yourself from your desk and move when you need to.


While some simply assume that using a phone's speaker option will solve most of these problems, the speaker option carries issues that aren't present with a headset. Your call will be anything but private if it takes place on a speakerphone, and the quality of the sound will usually be diminished as well. Also, exterior sounds in your office can bleed into the microphone and make it difficult for the person you're talking with to understand just what you're saying. In short, a headset gives you the ability to get more done with more comfort, all while keeping your conversation private. It's an investment that any business professional that spends a good deal of time on the phone will need.