Digital Music on Hold – Keeping Customers Content

It's happened to us all – we call up a support line or a business and end up getting put on hold. In some instances we're left with nothing but our thoughts while other occasions may find us listening to horrible music that drives us absolutely crazy. While everyone's tastes are different, there's no way to deny that horrible on hold music can actually turn a standard business call into an annoyance that most would rather avoid. Today's businesses have an advantage over those of yesterday since they can utilize digital music on hold to provide at least some form of entertainment to those who call their company. While nobody likes to be put on hold, digital music on hold can at least make the wait slightly more bearable.

Digital music on hold is simply the process of playing music to those waiting for any kind of service from your company, whether it is in technical support or simply waiting to be connected with one of your departments. Studies have shown that adding music on hold can help increase the patience of those on hold when they're placed on hold for longer than average times. In most cases instrumental music is used and several tracks are placed on a loop, although some companies have linked in popular music to their digital music on hold services.

The process works simply. The music is sent through a music on hold system that can be linked into answering machines and standard phones, although it's important to note that call waiting services eliminate the ability to use digital music on hold. To circumnavigate this issue most companies utilize call forwarding in place of call waiting. Installation is very simple to set up and most companies find that they can do so without requiring outside assistance, although some opt to let professional installers handle it just to ensure that no issues arise. Once it is set up, any caller to your company who is placed on hold will hear the music that is installed in the music on hold system.
Some companies utilize digital music on hold features to deliver messages to the caller. While some take the opportunity to talk about upcoming promotions, explain certain policies, or discuss products, others play messages that address frequently asked questions to help solve common problems while the user waits for whomever they're calling for. Some companies hire professional voice talent companies to record these messages while others simply use an in house worker to record the various messages.
Costs for a digital music on hold system usually cost above one hundred dollars, although just how much higher than that really depends upon the specific needs of a company. Certain features may cost extra, but most will find that the standard package solves most of their on hold music needs. No matter what type of company you run there are numerous benefits to be had from digital music on hold. Adding this simple feature to your call system can help improve customer patience as well as customer satisfaction. It's a minimal investment that can pay off in ways you might not even realize.

Avaya Phone Systems – Take Hold of the Future Today

One of the single most important aspects of a company is their phone system. There are countless other factors that help make a company great, but having a high quality business phone system is vital if a company wants to succeed. There are numerous reasons for this. The most obvious is that an efficient and effective phone system will boost productivity and help employees get more done in less time. Phone calls can be directed properly, messages left and received easily, and much more. And your clients are more likely to trust you, as well. If you called a company and was instantly bounced around from person to person, placed on hold for long periods of time, and then disconnected, would you have a high opinion of the company? Obviously not, which is why investing in a quality system like an Avaya phone system is a good call for your company.

Your phone system affects your company's entire image, and Avaya phone systems can help you maintain it. They're designed to not only serve you now, but to grow along with your company and evolve right along with it. The products that Avaya provides to businesses are considered to be among the very best phone systems available in the country. The 34 button display phone the Avaya Partner 34-D is capable of delivering all of the extra features you expect from a professional phone system and can be used with add on features like the Avaya Merlin Magix Processor, a feature that adds another eighty lines and two hundred extensions to your system. These add ons are the main reason that Avaya phone systems can grow with your company.

You can find an Avaya phone system that includes a backup power supply in the event of an emergency or power outage, an important feature for companies who can't afford to be left in the dark communications-wise. Additional features include things like using a phone through your computer even when you're not on the jobsite, various voice mail options, the ability to send mp3s of your messages to computers or cell phones, and much more. Basic features like call waiting, call forwarding, call transfer, caller ID, and more are also standard with a good Avaya phone system. Small companies can make a small investment and then add and expand their phone systems as they grow, one of the main reasons that Avaya is such a popular and well respected company for business phone solutions.

Avaya has been delivering phone systems to businesses for over a decade, and in those years they've created new patents and more effective phone systems by assessing the pros and cons of other options and improving on them. They've also helped small companies get professional level phone systems for a lower cost since they don't require all features to be purchased initially. Their phone systems have since become some of the most popular in the world thanks to often overlooked features like crystal clear conversation quality even when a conference call is taking place. There's no loss of quality at all in these instances, and there's no loss of quality anywhere to be found in any Avaya phone system. It's a purchase that will help your company move forward and will grow along with them as they do.

Paging Horn Loudspeakers – Ensure that You're Heard

Large companies, offices, and organizations like college campuses or hospitals face a lot of different challenges, one of which is simply communicating within the organization. Simply put, reaching a single employee or person in the midst of hundreds or thousands can be extremely difficult to do. And contacting an entire department immediately is tricky as well – an email memo will work but could take time for everyone to receive and read. These issues are normally solved by a paging system. By simply speaking into the paging system you can broadcast your voice throughout large areas with ease. Of course, the paging system is only as good as the speakers it uses and paging horn loudspeakers are among the most popular and most effective speakers available today.


Paging horn loudspeakers are found everywhere. They're mounted on walls, installed on posts inside or outdoors, and even mounted within ceilings or walls. You'll find them in hospitals, college campuses, offices, theaters, amusement parks, ballparks, and more. The reason that they're so common and popular is simple – they work better than most other options and provide numerous benefits both in their construction design and their overall special features. Horn loudspeakers are also among the oldest type of speakers available today. Speakers are essentially a magnetic plate that vibrates to create sound, and these plates are placed in the throat of the horn. The vibrations travel out of the mouth of the horn, amplified by the shape of the horn itself. If you've ever seen the old phonographs from the early days of sound systems, you'll understand just how old this speaker design is.

Today's paging horn loudspeakers are designed with quality in mind. The sound quality has been improved upon from the older models and the old problems of trying to understand static filled, distorted voices as they come from the horn speaker are gone. High quality sound is a standard feature now, and no matter if the speakers are mounted inside or outdoors the voices coming from them will be easy to understand. Paging horn loudspeakers are available in numerous different styles like wide dispersion, bi-directional, and unidirectional. Each offers advantages and disadvantages and all are designed for various different uses and environments. For example, areas with large volumes of background and ambient noise will likely find that cluster horn loudspeakers like those from Wheelock will ensure that your voice is heard. These areas include industrial factories and warehouses, airports, and more.

Paging horn loudspeakers deliver louder volume than other speakers can provide and do so without distorting sound to the point of being unintelligible. They're also designed to be weather resistant so that they can be used anywhere, indoors or out, without suffering damage from the elements. Most are also designed to stand up to potential vandalism, and they will all connect to most paging systems with ease. Clamps and mounting hardware are available to make installation a simple matter, and there is a paging horn loudspeaker for every budget and every need. No matter what type of business you're operating, there are solutions in paging speakers available for you. If you're looking for a way to get in touch with all of your employees in an instant, paging horn loudspeakers can ensure that you get heard.

Conference Recorders – Keeping Track of Conversations

Business conferences are no rare event. They happen every single day across the country in businesses of every size. From massive global conglomerates to small five employee businesses, conferences are regular occurrences that actually influence businesses in every possible way. These conferences are where most business decisions are made and are truly the one place that most businesses move forward into the future. No matter how large the actual size of a conference may be, it's important that there's no doubt concerning just what took place during the meeting. In some cases it helps just to be able to review the basics of the meeting while implementing the plan, and in others having a good record of what was said can actually protect a business from legal action. Conference recorders are among the best ways to ensure that there's no confusion after the meeting has ended.


Conference recorders are just what they sound like – electronic devices that are designed to record conferences of any size and of any duration. Old models were large and bulky and lasted only for short periods of time, and in most cases would record with lower than desired sound quality. In some cases it was almost impossible to hear all of the meeting on playback since recordings normally featured static, distortion, and low volume. Today, however, conference recorders have gone digital and have shrunk to very small sizes that add convenience with exceptions recording quality.

The two most common types of conference recorders currently used utilize either hard disks with high capacities or record directly onto compact discs. Either way, the sound quality is outstanding and the entire recorder is easy to use. Whether you want to go all digital or want to use CDs that make it easy to transfer, copy, and use the recordings, there are numerous conference recorders that work for any type of business and any size conference. No matter what you're looking for, there are plenty of options available and finding one for your business is an easy and straightforward matter.

If you aren't convinced of just whether or not you can use a conference recorder, you should consider all that they'll do for you. After a meeting, there's usually plenty of work to do. But remembering just what the meeting covered can be difficult and in many cases taking notes will often cause you to miss a few key aspects of the meeting. If you're having to fill out forms and need to remember the exact figures stated in the meeting, a recording will ensure that you have the exact numbers that you need to fill out your forms without errors. If you and a colleague have a disagreement or any confusion about what was said, you can quickly double check to find out who is right. They'll even allow you to have a recorded record of the meeting in the event that a legal misunderstanding arises.

Simply put, you'll be able to review all aspects of the meeting and ensure that you understood it all. There are conference recorders for any budget and finding the one that is right for your business is as easy as logging onto the internet and reviewing the various models. It takes only a second and you'll be able to record your meetings within no time.

Cable Supports – Improve Attractiveness and Safety

Cables are everywhere. They run from the rear of your television to the various devices that supply its images, from your computer, your phones, and more. In both homes and businesses, cables are needed for a huge range of different things. They can also become very problematic when you begin to realize that they're overtaking your home like digital serpentine invaders. The most common complaint about cables is simply that they're ugly. That's obvious and even truer when you see the horrible creation known as cable clutter. Masses of cables can become tangled into large wads that give your home an unattractive appearance and give your company a very unprofessional one. They can also be dangerous to you and your equipment in a number of ways. Simply put, you need to reign in your cables quickly. One of the best ways to do this is through cable supports.


Cable supports are one of the most important aspects of cable management and can help you in a number of ways. While some businesses or homeowners elect to hide their cables in walls and ceilings, this is often a bad idea since it eliminates the chance of moving your electronic devices later on. Cable supports will not only allow you to manage your cables, but they can be moved right along with your computers, televisions, and other electronics devices. In nearly every instance, cable supports are the best way to get the upper hand on cable clutter and loose, dangling cables.

Nobody wants their home to be filled with twisted tangles of electrical cables, and cable supports eliminate this completely and give you back a home that you can be proud of. They also help give a business a more professional look. Customers that enter a business place and are greeted with tangled masses of cables and cables duct taped to the floor or left hanging loose in the corners or across the ceilings will likely have second thoughts about giving that company their business. It's unprofessional and unsightly, and cable supports help homes and businesses alike without huge installation processes that take days to complete.
Using cable supports can also help you improve your home or business' safety and in some cases could even save your life. In homes, a tumble down the stairs can be a serious issue that could lead to hospitalization and even death. These falls are often caused by a loose cable. Loose cables that are suddenly unplugged through a trip can cause lost data or equipment damage. In extreme cases the issue can even lead to fires. You could lose everything that you've worked for and in some cases could even face a lawsuit.

While some things can run on a wireless connection, most need cables to function. Your only option in these cases is to get control of cable clutter, and the best way to do so is with cable supports. Numerous companies offer many different options for cable supports and they come in various sizes and styles. Whether you need them for a home or a business there are plenty of options available to help you get control of your cables and improve both your home or office's safety and attractiveness.

Handset Cords for telephone systems – An Overview

An office can benefit from a number of different upgrades. While most people think of better computers, better telephone systems, new paging systems, and upgraded equipment, some upgrades can be much smaller and inexpensive and still have a profound impact on your employee's day to day routines. Some minor improvements can bring major changes. Among the simple changes you can make are better office chairs, up to date lighting, and new handset cords for your company's telephones. Upgrading handset cords at home can help as well, and if you're dealing with cord issues at home or in the office this simple purchase can be a large improvement in your communications.


There is a surprisingly wide range of different issues that can cause a need for new handset cords. The truth is that not all of them really are created equally, and those using phones can have numerous different complaints and reasons for buying new cords. One of the most common complaints is simply that the cords are too short. A longer cord is preferred in most business applications since it allows the employee to move about their workstation and complete tasks that need to be handled while still communicating over the phone. In the home a longer handset cord is a must in the kitchen, allowing a person to carry on their conversations while still moving about and preparing meals or cleaning. Long cords are available that will allow you up to twelve feet of length.

Another issue that is common is tangled handset cords. While a longer cord is more likely to become tangled with itself, cord detanglers help keep phone cords straight and organized and can even help protect them from damage and allow them to last longer. One of the major issues you may find yourself facing is with connection issues. A damaged pin or loose connection can create static and other issues with communication, and investing in a new cord can improve the quality of your calls. In some cases the problem could actually be in the cord itself, in a loose wire or a short in the cable. Sound quality is a big deal when talking over the phone and adding a new handset cord can improve the overall quality of your conversations.


Handset cords are available in a number of lengths, styles, and colors. Coiled cords are still among the most popular, and there are numerous different options available when looking for one. Best of all, purchasing a new handset cord is one of the most inexpensive upgrades you can buy. Businesses purchasing handset cords can likely find a bulk discount and get even the longest, highest quality cords available. Whether you're looking for a single cord for your home phone because it's becoming overloaded with static or you just want to give your employees longer cords so that they can move around their workstation and get more done during conversations, there are cords that can solve all of your problems. And combining them with accessories like cord detanglers will ensure that you get the most from your purchase. For a big improvement for a low price, handset cords are one of the best purchases that you can make.

Leviton Dimmer Switches – Personalize your Home

Building, remodeling, decorating, and renovating a home involves numerous different facets. So many, in fact, that some are often an afterthought. There are numerous different ways that you can put a unique touch in every room, such as painting, drapes, or flooring choices. But one way to add a little flair is with Leviton Dimmer Switches. The light switches of a home aren't normally thought of as a great area to add unique touches, but they very well can be. And Leviton Dimmer Switches make it easy to do so. No matter what room of the house they're for and no matter what your personal tastes may be, there are numerous options available for you to choose from.

There are numerous different types of switches, and there is a Leviton Dimmer Switch to match them all. Whether you're interested in a dimmer switch, a 3 way dimmer switch, or programmable timer switches, they're all available, along with numerous other choices. And whether you're in need of a two gang or a six gang switch box, there are face plates available to match them all. Colors matter, and the most common choices are available from Leviton Dimmer along with more unique styles. Black, white, almond, and more are all ready for you to select from, ensuring that no matter what type of color scheme you've planned out you'll be able to find a switch and cover plate to match.
With a bit of basic electrical experience it's simple to install Leviton Dimmer Switches. Kill the power at the breaker box, undo the old switch, and hook in the new one with nothing more than a simple screwdriver. One wire on one side of the switch, the other on the opposite side, and the ground wire hooked to the grounding screw. From there, attach the switch to the mounting box and affix the cover. All that's left is to switch on the power. It's an easy process that takes only a few minutes. With so many different options in style and type available, you'll find the switches you want and be able to install them quickly.
Larger projects make ordering Leviton Dimmer switches online the best option available. Instead of dealing with driving to the store, spending fuel money to get there, and then trying to find the right number of switches and plates can be a frustrating experience. It can be even worse when the store doesn't have the right color or the right number of switches for your needs. When this happens you'll end up having to travel to another store, wait for your local one to restock, or get online to order the remaining ones. Instead, simply starting off online will save you time, energy, and stress. Your Leviton Dimmer Switches are always available and shipped to your doorstep quickly.
Instead of trying to track down a sales associate to help with your decision, you'll have all of your questions about Leviton Dimmer Switches answered on an online store, making the process that much easier. No matter if you're shopping for a single switch or three dozen, ordering your Leviton Dimmer switch items online is the easiest way to ensure that you get exactly what you're looking for the first time with no hassles involved. In short, it's the best way to buy all of your switch needs.